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Project 1: UN1

UIUX design / Service Design

lndividual Project
2022.11-2023.2

lnspiration:
When we choose clothes online, we find that many websites onlydefine categories as men and women.


There are many friends around Cali who belong to the LGBTQcommunity. In the process of learning style and choosing clothesfor them, I found that——


For the group of LGBTO people around them, they have no wayto accurately find the style that suits themselves when choosingclothes.They need to switch between male and female
categories to find only small part of their sort.And, when theywant to wear clothes that are the opposite of their biologicalgender, the size doesn't fit.

Background research

Difference between LGBTQ and straight people When

choosing the clothes

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Number of wearing allgender clothing  

90%
10%

Style is more neutral and unique 

70%
30%

The clothes size is not suitable

80%
20%

How is society's problem toward LGBTQ crowd findingsuitable clothes?

1.They can't wear what they define as their style or identity is less clear when they feel something wrong in dressing up in their unique style.

2.When men wear high heels there is a controversy over "girl stuff"and women are more limited when it comes to buying swimsuits

Helps end shaming

Why create a category for them is important?

 “The way I look at fashion, gayness, sex, queerness, it wasn’t really represented before. I used references that I collected as a gay man discovering what it means to be me, what it means to be me in this community and how I wanted to represent it.” 

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“It is slowly moving towards a more egalitarian world. With it, sexiness begins to transcend its sheer appeal and become a beacon that helps end shaming, celebrates body positivity, and engages the consuming public in all ways they identify with it.”

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Designers should pick and choose whoever they want, for the sake of art for the sake of fairness, not to isolate these people and make them profit for the company 

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Helps end shaming

"Girl stuff"

Conclusion

In many shopping sites only two of man and woman sort  by category. LGBTQ in size and stylistic choices became one of them the big problem is that they can't quickly choose clothes that suit them when they choose clothes online. This actually affects whether the status of this group in society has been accept that they should have the right to have an all about themselves gender categories, how they define themselves and how they dress not should they be restricted by gender. They worth to have a better shopping experience sense and freedom of dressing.

Interview

Method( I use color to present a person)

3 college student who was homosexual           3 college student who was bisexual

I interview 6 LGBTQ students between 19-25 yrs about their shopping experience

What is your shopping style

Online:Ssense,Farfetch,Taobao         

Vintage shop

The problem in select the unisexual clothes:

The size can can not accurate to personalBecause of the particularity of the crowd, we cannot find our unique style.Its not that clear to distinguish the difference between woman and manEspecially it awkward in buying the swimming set.

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Design Opportunity

lmprovements of the shopping experience:

  • Add Unisex categories to clothing selection

  • Create Avatar or a large number of model libraries based on your own body shape data to increase the effect of users trying on

  • Help LGBTQ people develop a sense of clothes and find their own style

  • Provide services to modify clothes on the platform

No,I would like to try all gender style clothes whether man or womanYes, it’s hard to specific to my own style

Do you think it‘s difficult for LGBTQ people to find a sense that suits them?

Persona

PASSIONATE

ENPATHETIC

ADVENTUROUS

CURIOUS

About

Jessica is a undergraduate student whostudy in Visual art major and interested inFashion and would like to shopping onlineand interested in unsexsual style. She ishard to identity her own style and in theprocess of finding her style throughinspriation on the shopping website. Sheimproved her sense by her friends who ismajoring in fashion design in NYC.

Personality

Introvert      Analvtica

Busy     Timerich

Messy     dependent

Goal 

 Looking for a designer or website that

• helps to give some advice to choose the clothes.   Hoping the website can give some

• clearly category for bio sexual.   The website directly has options that    

• matched for me.

Extrovert     Creative

Organized   Team player

Pain Points

• Clothing category not clearly to classty

• Uncertain if the stlye is suitable

• Weak-minded which style is suitable

Jessica Wu

AGE: 21

JOB TITLE: Student

SEXUAL ORIENTATION: Bio

LOCATION: San Diego, CA

RATE(SHOPING): twice/month

COST: 800

About

Martin is a student in UCSD who was belong to type of LGBTQ and was enjoying shopping online.He usually does not return clothes if he brought the clothes online even though its not suitable and modify his own clothes by himself. He is also pleased to go to the vintage store to buy clothes. He has a clear personal style and enjoys discussing outfits with friends. He is not limited to single gender. He also improves his sense via fashion influncer's outfit in instagram or redbook app.

Goal

• Ability to modify inappropriate clothingHope the webpage can accurately push

• the desired styleThrough Vr techique to accomplish try on

• clothes in real time

Frenquency use App:

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Martin

Personality

Introvert      Analvtica

“For me, independent modification of clothes increases brand value”

Busy     Timerich

Messy     dependent

PASSIONATE

INDEPENDET

PUNCTUAL

WITTY

Extrovert     Creative

Organized   Team player

Pain Points

• Unsuitable clothes cannot be returned

•It is more troublesome to modify cloth

esindividually

•The size unit is different for each countryand it is difficult to measure

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AGE: 22

JOB TITLE: Student

Sexual Orientation: Homosxual

LOCATION: San Diego, CARate(shopping):once per month

Cost: 500

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Competitive Analysis

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1.App - Ssense

A multi-brand retailer based in Montreal, Canada specialising in the sale of designer fashion and high end streetwear.

Key concept:

Shop designer fashion.Trending & sought-after styles. Enjoy access to limited-release streetwear collections and rare sneaker drops. More Than 500 Designers. Fast Worldwide Shipping. Secure & Easy Checkout. Exclusive Collections. 

Summaries

1. muti designer brand and sort of clothes that give user more optional.

2. limited part of recommdation about single clothes.

3. catogory is divided in man and woman.

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2.App - Farfetchis

a British-Portuguese online luxury fashion retail platformthat sells products from over 700 boutiques and brands from around the world

Key concept:

From the world's best designer fashion to emerging brands, open doors to 100.000+ styles . Get express delivery & free returns.

Summaries: 

1. Category divided in woman,man,kids.

2. Fousing on the introduction of clothing style and the size can be limited convert.

3.Returning by 5-7 businees day.

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3.App - Shein
New Trends in Clothes.High Quality.Free Shipping Available! FreeReturn.Free Return.

Key concept:
Shein is a Chinese online fast fashion retailer.The company is known for its affordably pricedapparel. In its early stages, SHEIN was considered more of a drop shipping business than aretailer.turns.

Summaries: 

1. Category divided in woman,man,kids.

2. Fousing on the introduction of clothing style and the size can be limited convert.

3.Returning by 5-7 businees day.

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Insight

Through the sharing from the LGBTQ crowed how the experience they shopping online, i intervewed 8 studentwhich belong this specific crowed.I made a conclusion about their thought over todays shopping app function and what they expected in the future.

-Today function-

 Woman&man gender category

Get inspiration from social media

 Woman&man gender category

Redesign clothes byself

Mail back the clothes for returning

-Expected function-

Category for LGBTQ 

International size conversion 

Style guide service

Get inspiration from social media

Match a variable model data to try on.

Offline measurement

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Color Palette
FFFFFF
B6B6B6
141414
717890
F3F3F3
DAC4F6
FFFFFF
Design System
Visual design
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User Feedback

01

INTERACTION

The style of the Home page can clearly target the group, and it has a simple and fashionable feeling. Maybe choosing a better and vivid font will make the interface more layered

02

COMMUNITY

In the discovery community, users can make a perfect combination with the data in the app. Everyone can locate their own suitable style and the page design is very novel

02

IDEA

I think idea is very suitable for LGBTQ people. It provides them with a shopping platform that suits them, and considers the size of clothes for them. At the same time, I believe that the interaction in the direction of style selection will be very popular in the future.

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Service Blueprint

Time

Evidences

1-5mins

App

2-8mins

App

10-15mins

App

1-3mins

App

3-5mins

App

1-3mins

App

5-15mins

Offline store

Costume Journey

search by unisex

do style survey

collect style

input body data

preview on vr model

checkout 

ship for redesigning

Employee action

Update survey

getting clothes and redesign

Backstage action

customized recommendation

generate data

analyze user preference

analyze input information

match vr model

caculate the price

assign a designer

Support

Data analysis

Data analysis

Data analysis

Data analysis

Data analysis

Stage

online shopping

fitting

 shopping cart

redeisgn

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